Frequently Asked Questions

Does this work on every leash?

The leashsnap can snap to most standard leashes or handles, but as we know a leash isn’t a “one size fit all” where it can snap on every single leash or type of leash.

Can you use Leashsnap on wrist & arms to walk my dog?

The leash snap is not designed to be used on a wrist or arm for walking a dog. The risk of a dog pulling can result in an injury or loss of control that can result in dog escaping and causing other unforeseen problems.

Do Not Use or Attach the Leashsnap to the Wrist or Arm

Do I still need to monitor my dog when using the Leashsnap?
Yes, as always it is the responsibility of the dog owner when they are out in public. Dogs no matter how well trained and friendly they are can be unpredictable. There is still slack with the leash when attached to the Leashsnap, so it is on the owner to pay attention to their dog and surrounding to avoid any issues.

Can the Leashsnap be used around the ankle?

The leashsnap can snap around the Ankle however it is the individual's responsibility to use caution to prevent any injuries that may result from a dog pulling or reacting in an unforeseen situation.
It is always the responsibility of the person with the dog to be aware and monitoring the dog. The Leashsnap is not designed to snapped around the ankle for some to use on a leash to walk their dog.

Do Not Walk with the Leashsnap Attached to the Ankle

Manufactured? United States

WARNING

DO NOT USE

Wrists

Arms

Not To Use To Walk Dogs

How to use the Leashsnap

Ankle use is designed ONLY FOR SITTING. For safety it is still the owner’s responsibility to monitor dog to prevent any injuries that can occur when a dog would pull cause any sudden movement when the Leashsnap is snapped around the ankle

DO NOT WALK WITH LEASHSNAP ATTACHED TO ANKLE.

The Ankle

Table Bases, Chairs, etc

Only the owner knows the dog as all dogs have their own personalities. It is the owner’s responsibility to MONITOR THEIR DOG AT ALL TIMES.

Make sure the table/chair is SECURE or WEIGHS ENOUGH to anchor dog as some tables can be PULLED if the dog were to try to pull or takeoff.

NEVER LEAVE THE DOG ALONE UNATTENDED.

When using the Leashsnap with a shopping cart or stroller handle a HAND MUST BE GRIPPING the Leashsnap while in motion to MAINTAIN CONTROL & MINIMIZE ANY RISK A DOG CAN POSSESS.

Shopping Carts & Strollers

Hand Must Grip To Use Stroller Hand Bar

Do Not Have On Stroller Hand BarWithout Gripping

Refund Policy

1.We cannot accept any returns after 30 days of purchase.

2. We cannot accept any returns for purchases outside the United States

3. All returns must include receipt

4. Items must not have been used or damaged in anyway. Unless there is a shipping issue on our end or a defective product, you are responsible for the cost of postage/courier for returned goods.

5. It is your responsibility to ship back any items, so carefully repackage and make sure the item is secure. We encourage the use of insured methods as we cannot be responsible for anything that is not shipped by us.

6. We do not refund shipping charges.

If you have any issues or other questions please contact us below or direct message us on Instagram.

Contact Us

Have any questions or concerns? Get in touch with us.

team@theolddogcompany.com